I have been a subscriber of Napster for awhile now. The new reorganized and legal Napster, that is.
The other day I tried to launch the Napster GUI and it kept freezing on me. I tried uninstalling the application and then reinstalling it, but that didn’t help. I wrote to Napster tech support but never received a response from them so I started searching for an answer. The problem is there is so much noise from the old illegal version of Napster that I couldn’t find an answer right away.
Finally, afer three or four hours I found out that the problem was actually with Windows Media Player. Something was corrupted with the folder where my licenses are held. These are the licenses that allow me to play protected content.
Here’s how I fixed the problem.
- I reinstalled Napster
- I found the DRM folder in Documents and Settings\All Users and renamed the folder to DRM2. I had to check Show Hidden Files and Folders from Folder Options in Windows Explorer first.
Restart Napster and I was good to go.
Welcome to johnhesch.com, a blog about my life, projects, and interests. I have been blogging for over 10 years in one form or another.
I’m having the same problem, but I can’t even find a DRM folder in All Users (and I did select show hidden folders). I found a DRM10 folder in C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}, and renamed it DRM2, and even DRM 11 to no avail. Total dunce about this stuff. Any thoughts. Thx.
Try doing a search for DRM on your hard drive.